• Shipping & Delivery
• Privacy & Security
• Returns & Replacements
• Ordering
• Payment, Pricing & Promotions
• Viewing Orders
• Updating Account Information

Shipping & Delivery

             We normally ship Monday, Wednesday and Friday, All packages are shipped domestically with Fedex and they have yet to loose a single package. Internationally we ship DHL and they are about as good as it gets. - We will be running 2 days a week for shipping from Dec 10th-January 1st 2016.

Privacy & Security

We have a team of people incharge of updates to the security of your credit card data and it is never stored on our computers, which is great for security but it means you will have to enter it every time you order.

There is zero chance of Grumpy's Metal selling your information or sharing it with internet pirates or scavangers of any kind.

Returns & Replacements

               If you have any question if it’s the right part, just call us so we can help you. We almost NEVER get returns, our parts fit and are quality. If you need to return something no problem. At the end of the day we know you didn’t buy a part in hopes of returning it, so let’s just get it right the first time.

 

Ordering

We’ve just built this fancy new site to help with ordering parts to help you get the parts and help us spend time developing new parts and getting work done at the shop. The truth is no matter what if you need to talk to a live person to figure it out just call us.

 

Payment, Pricing & Promotions

• We accept Visa, Master Card and Cash
• Pricing is in U.S dollars
• We do offer some promotions around June for the VwClassic and occasionally we run an online promotion. The best way to find out is to sign up for our news letter ( we send out maybe 2 or 3 a year)

Viewing Orders

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Updating Account Information