Shipping & Returns

Shipping & Returns

RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full

refund, store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within thirty (90) days of the purchase date. All returned items must be in new and unused condition (with no parts missing).

 

RETURN PROCESS

To return an item, please email customer service at grumpysmetal@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the

item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

 

Grumpys Metal LLC

Attn: Returns

 

RMA#

2111 W. Clarendon Dr.

Dallas, TX 75208

United States

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process

your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your

return has been processed.

 

EXCEPTIONS

The only items we will not accept a return or exchange for are: Upholstery items, such as Headliners and Sunroof Covers


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. Or visit our Quality Guarantee

 

Please Note

© 5% processing fee will be charged for all returns 

© Sale items are FINAL SALE and cannot be returned.

 

QUESTIONS

 

If you have any questions concerning our return policy please contact us at:

 

7143281028

grumpysmetal@gmail.com

Copyright © 2024 Grumpy's Metal. All Rights Reserved.